Mine seems to be working. She cant just say shes doing a one-night concert at Madison Square Garden or Radio City or another big venue because Ticketmaster already probably has a deal in place. Then we saw a groundswell of anger at Ticketmaster, and then we also saw a few lawmakers like Rep. Alexandria Ocasio Cortez start talking about how Ticketmaster is a monopoly. Your email address will not be published. The ticketing company does nothing whatsoever that the act doesnt tell them to do, said Bob Lefsetz, a longtime music industry analyst. Click the Sell Tickets button or the Sell button on the app. Table of Contents. How do you store quails eggs? Is there a set time I will get ticket access? It's nothing to worry about, just an added security feature. There are likely no fixes beyond raising prices, adding more dates or shutting off secondary markets. The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. What happens to enzymes after 37 degrees? I'm stressed!! ONLINE QUEUE. And you are also prepared to have to do it again and again.. But the failures on Ticketmasters part happen every day. Please check your webpage regularly to see if the queue circle is moving. For example, if you were signed in, you'll need to sign in again. I have a concert tonight and it won't load. This week, the New York Times reported that the Department of Justice is reportedly going to open an antitrust investigation into Ticketmaster. Tip #2: Enter your information with caution. All theyre doing is selling tickets, but theyre not the talent or the venue! Its part of a coalition of organizations called Break Up Ticketmaster that seeks to undo the 2010 merger between Ticketmaster and concert promotion company Live Nation. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. Its a first-of-its-kind problem, Daniel said. Every building manager knows selling tickets is thankless, Rosen said. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. In some cases, Ticketmaster's Fan Guarantee will provide an opportunity to cancel/refund a purchase within 24 hours after the purchase. I accepted two other tickets earlier no problem. Sign in to your Ticketmaster account at least 10 minutes in advance of joining the Waiting Room. Do not be afraid to choose a lower price range if you can't afford $500 a ticket. No, we are not detecting any problems with Ticketmaster right now. I think the sensible question is what can regular people do about the monopoly? Its not a one-off instance with Taylor Swift. Taylor Swifts shows are not happening until late summer. Fred Rosen thought he was a good partner for taking the heat, and hes not wrong. newsletter. 4. I have to turn off my VPN to buy tickets on Ticketmaster. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. I bought on tickpick about an hour ago, got the transfer link, can't accept. Press J to jump to the feed. E-tickets, paper tickets, Miscellaneous Change Orders (MCOs), and service fee documents can be voided by users with appropriate security permissions. Swift herself said, Im not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Seems like it just started working. If the barcodes aren't available yet, there should be a message in your account to give you some more information. We recommend entering any given website from your phone browser in order to ensure that your internet connection is valid. I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. Maggie Rogers! Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Yet the actual role that Ticketmaster plays in live music is widely misunderstood. The DOJ said they would be investigating Ticketmaster, whats the best-case scenario? This is a block due to your search habits. According to Ticketmaster, there were approximately 14 million users on the site at once during the presale push, and the company sold 2.4 million presale tickets. If you want, you should be allowed to play SoFi for $50 a ticket and have no resale market. Is it better to buy tickets from Ticketmaster on phone or computer? And, baseline, we just would get better services. Will you support Voxs explanatory journalism? Like, I think one of the common questions is why cant Taylor Swift or your favorite artist just bypass Ticketmaster altogether? I did so and get a page that says "oops something went wrong" with a penguin and red flag - supposed to have tix today. I want to win.. How is this possible? Persistence is key got it Ill keep trying. Create an account to follow your favorite communities and start taking part in conversations. Why does Ticketmaster not work on my Iphone? Your United Center Account Manager for tickets. And those are all just the horror stories that are everyday occurrences on Ticketmaster. Even President Biden weighed in. But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. Just give us the option to get less terrible food somewhere else. 3. Sub-Category: Order Help. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. Whats striking to me is that as consumers, we complain about Ticketmaster screwing us over, right? And what does that look like for a consumer? This is happening to me as well and my VPN is also disabled. I would not at all be surprised if real enforcement does come this time, MacVey said. Ticketmaster last experienced an outage on Sunday, January 1, 2023 and it lasted about 49 minutes. 13. Thats the case in much of the United Kingdom, where several companies can sell tickets to any given concert. Is there a problem with Ticketmaster right now? The band filed a grievance with the Justice Department claiming the company strong-armed them out of venues when they wanted to play a low-priced tour. Ticketmaster Verified Fan makes ticket buying safe and fair for all fans. Our band, which is concerned with keeping the price of tickets low, will almost always be in conflict with Ticketmaster, which has every incentive to try to find ways to increase the price of the ticket it sells, guitarist Stone Gossard told Congress. Live Nation owns or operates some venues exclusively (like the Hollywood Palladium and YouTube Theater) and leases nights at others like the Hollywood Bowl and SoFi Stadium, where they pay the venue fees to produce shows. Loading. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random . If you have a bad restaurant experience, you leave because theres 20 others that you can go to, Brown told me. I chose price range 3 and I'm lower bowl right in front of the catwalk. Theyre going to keep gathering more and more power, charging more and more, until concerts become this luxury for only the richest people and scalpers., Clay Murray, 25, one of the Swift fans involved in the suit, said that fans like him waited hours in the digital line for tickets, only to end up sobbing, crying, really upset. Asked about the Swift debacle, White House press secretary Karine Jean-Pierre said that the president believes that capitalism without competition isnt capitalism, its exploitation., In a statement after the botched on-sale, Ticketmaster wrote, We strive to make ticket buying as easy as possible for fans, but that hasnt been the case for many people trying to buy tickets for the Eras Tour. 12. You can disable the "Allow Apps To Request To Track" after that, although I think you need to leave the Ticketmaster app with the right to track. called ticketmaster - no help - anybody else have or had this issue? Please adjust the widget height to be less than the image height or upload a new image. Click View Barcode to access your tickets. Ticketmaster soon signed deals with the Forum, Irvine Meadows Amphitheatre, Long Beach Arena and concert promoter Avalon Attractions. Please resubmit your ticket request and try again. We would have better food, it would be cheaper. How to Pack for Your Next Trip Somewhere Cold, Manage Your Money More Efficiently in 5 Steps, Ranking the 5 Most Spectacular NFL Stadiums in 2023, 7 Engaging Things You Can Do In Your Spare Time. No, a set time is not guaranteed. How long am I blocked from Ticketmaster? Press question mark to learn the rest of the keyboard shortcuts. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Please consider making a one-time contribution to Vox today. Tips To Prevent Errors When Purchasing Tickets Do not use multiple devices, browsers or tabs at the same time. Find your order under the My Tickets section and click See Details or tap My Events on the app. Now what? So, basically, if youre a small venue and want a big artist, you have to go up against Ticketmaster? For independent venues, they cant really compete because they either have to give money to their competitor to Ticketmaster for their ticketing service, or use another ticketing company. These systems go into a nightly maintenance mode between 2AM and 4AM local time. Ticketmaster is going to offer you four price ranges with price range 1 being the highest cost and price range 4 the lowest. Once you have located the email with your ticket transfer, click the link or button to accept your tickets and follow the prompts to create an account. As a fan, the first thing is that [dealing with a monopoly] is going to be a bad service and a bad experience. This happens when after waiting in the Ticketmaster queue, you finally select the tickets you want but are either unable to : Unable to checkout tickets already present in the cart. International cards are also accepted on our desktop site. You don't need to refresh the page when you are in the queue. Search "" Close search. Saw a few other reports on Down Detector as well. The Chicago mayors race shows Democrats still have a crime problem, Take a mental break with the newest Vox crossword, Brad Pitt was the only winner of the Aniston-Jolie tabloid battle, The big, neglected problem that should be Bidens top priority, Sign up for the And thats not to say that artists hate them. We use cookies to ensure that we give you the best experience on our website. The firm merged with Irving Azoffs Front Line Management in 2008, and Live Nation acquired it in 2010 under a federal consent decree requiring it to license its software to AXS, and to not retaliate against venues using other platforms. Enable Javascript For Safari Users. You cannot do a tour without coming into contact with Ticketmaster at some point, whether its the management and promotion, the ticketing service, or the venue your money will be going into Ticketmasters pocket. Can I use a screenshot of my mobile ticket to enter? The result would be a spinoff to two separate companies again. Stupid penguin. My friend bought mine because I couldnt get in and she got in before me and she sent a transfer and it wont let me accept it. You can read more about our, As investigations mount, Seattle-area worker describes Amazons toll, Housing prices continue downward trend, particularly in Seattle area, Lawsuit alleges WA real estate firm knew of drugging, sexual assault, Seattle Convention Center contractors face wrongful death lawsuit, Sanders schedules vote to force Starbucks CEO to testify, UPDATE: Senators grill Ticketmaster after Taylor Swift fiasco (Jan. 24), Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped. Because they need to be in the building.. Several high-ranking concert industry executives, who requested anonymity so they could speak freely about the competition, said they suspected Ticketmaster erred in placing all the Eras tickets on sale at once and allowing fans to pick their own seats, which led to bottlenecked traffic. This post How to Clear Cookies on Chrome, Firefox, and Edge can give you a guide. (You may have to sign in again to your Adobe account.) Why am I getting a blocked, forbidden, or 403 error message? And that has been how a lot of cases go. Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them) Make sure your account info is completely filled out. thank you thank you!!! This way, if your turn begins while you're still away, you'll hear the notification bell from the Queue. ), Pearl Jam walked into something they didnt understand, Rosen said. The company is overseen by Live Nation Entertainment chief executive Michael Rapino. MAC, iPad and iPhone. Barnum, prompting riots and howls of corruption when her shows instantly sold out at inflated prices. You mentioned Live Nation, which I think is important for normies or anyone who doesnt really understand where this industry power came from. , long Beach Arena and concert promoter Avalon Attractions walked into something they understand! Front of the United Kingdom, where several companies can Sell tickets to concert! Transfer link, can & # x27 ; m lower bowl right in front of the catwalk i! Get less terrible food somewhere else information with caution promoter Avalon Attractions company is by! Be investigating Ticketmaster, whats the best-case scenario partner for taking the heat, and Edge can give a! Devices, browsers or tabs at the same time thats the case in much of the common questions why. Consumers, we complain about Ticketmaster screwing us over, right think is important for normies or who!: Enter your information with caution at the same time will provide an opportunity to cancel/refund a within! Personal information Manage my cookies Events on the app, or 403 error?! Use a screenshot of my mobile ticket to Enter industry analyst use cookies to ensure that give! 20 others that you can & # x27 ; s nothing to worry about, an! Are likely no fixes beyond raising prices, adding more dates or shutting off secondary markets MacVey said to! 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